This Privacy Policy explains what personal information good bet collects from Philippine players, how we use it, and the rights you have over your own data. Please read this carefully before creating an account or using any part of our platform.
Last updated: June 2025
When you register for a good bet account, we collect the personal details you submit in the sign-up form, including your full name, date of birth, email address, and preferred payment method details. We also collect anyinformation you submit when contacting our support team, updating your account profile, or responding to any verification requests we send you. This information is necessary for us to create and maintain your account, verify your identity in line with Philippine regulations, and process your deposits and withdrawals in Philippine pesos (PHP). We do not collect more information than is reasonably needed to provide you with a safe and functional platform experience. All data you submit is stored securely and accessed only by authorised good bet staff who need it to carry out their duties.
When you browse or use the good bet platform, our servers automatically record certain technical information about your session. This includes your IP address, device type, operating system, browser version, the pages you visit, and the time and duration of your visits. We use this data to monitor platform performance, detect unusual activity that may indicate fraud or unauthorised access, and improve the overall experience for Philippine players. This technical data does not directly identify you by name, but it may be combined with your account information when investigating security incidents. We retain this data only for as long as is necessary for the purposes described in this policy, after which it is securely deleted or anonymised.
good bet uses essential cookies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. These cookies are strictly necessary and cannot be disabled without affecting your ability to use the platform. We do not use third-party advertising cookies or cross-site tracking technologies that follow you around the web. Session cookies are deleted automatically when you close your browser, while preference cookies may persist for a limited period to save your settings between visits. If you have questions about how cookies work on our platform, you can reach us at [email protected] or visit our FAQ page for more detail.
We use the personal information you provide primarily to operate your account and deliver the services you have signed up for on the good bet platform. This includes processing your deposits and withdrawals in PHP, verifying your identity when required, sending you important account notifications, and providing customer support when you contact us. We may also use your information to enforce our Terms and Conditions, investigate suspected fraud or policy violations, and comply with our legal obligations under applicable Philippine law. We do not use your personal data to make automated decisions that significantly affect you without human review. Any communication we send you related to your account — such as transaction confirmations or security alerts — is considered a necessary part of the service and cannot be opted out of while your account remains active.
good bet does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors who handle your PHP transactions or identity verification partners who help us meet our compliance obligations. These third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies if we are legally required to do so, or if we believe disclosure is necessary to protect the safety of our users or the integrity of the platform. In the event that good bet undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance.
As a user of the good bet platform based in the Philippines, you have the right to request access to the personal data we hold about you at any time. You may also request that we correct inaccurate information, restrict how we process your data in certain circumstances, or delete your account and associated personal data where there is no legal reason for us to retain it. To exercise any of these rights, please contact us directly at [email protected] with your registered email address and a clear description of your request. We will respond to all valid data requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. Please note that some requests — such as deletion of transaction records — may be limited by our legal obligations to retain certain financial data for a minimum period. If you have concerns about how we handle your data, you also have the right to raise a complaint with the relevant Philippine data protection authority.
If you have any questions about this Privacy Policy or how good bet handles your personal data, our support team is ready to help. You can also check our FAQ page for quick answers.